We hope you will be delighted with your piece from Alison Macleod Jewellery, however, if for any reason you are unhappy with your purchase, we are happy to adjust or exchange your item.

If this is the case please notify us and return your item within 14 days of receipt.

Orders must be returned in their original packaging and in perfect condition.

Exchanges are offered at our sole discretion.

Items are returned at the buyer's own risk. It is recommend that you use the Royal Mail Special Delivery service in the UK and FedEx internationally to insure it against loss or damage. Postage will be refunded only if the item is faulty or if any error is made on my part of the order.